MichalKids Terms of Service

Version in force from October 18, 2026

1. General Provisions

1.1. These Terms of Service govern the use of the MichalKids application ("Application", "Service"), available on Android and iOS (iPhone) phones and tablets, on Windows computers (child app) and via a web browser.

1.2. Service Provider: DevOps Jakub Pazdyga, ul. Powstancow Slaskich 57a, 44-361 Syrynia, Poland, Tax ID (NIP): 2220682818, REGON: 241415540.

1.3. By using the Application, the user accepts these Terms of Service in full.

1.4. The Application is intended for families and serves to ensure children's safety by their parents or legal guardians.

2. Definitions

• User — a natural person using the Application
• Parent/Guardian — an adult with parental rights or guardianship over a child
• Child — a minor whose device is under the care of a Parent/Guardian
• Family — a group of Users linked within a single family account
• Device — a phone or tablet with the Application installed
• Safety Zone (Geofence) — a defined geographical area covered by the Application
• Subscription — a paid plan (Standard or Premium) giving access to the features marked in the Price List as included in that plan
• Price List — the list of plans, their features and prices for the family's country, available at michal.kids and in the Application before an order is placed

3. Terms of Use

3.1. To use the Application, the following is required:

• A device running Android 8.0 or later, iOS 17 or later, or a computer running Windows 10 or 11 (child app); the parent panel also works in a web browser
• An active internet connection (WiFi or mobile data)
• Enabled GPS location services
• Consent to the required application permissions

3.2. Parent account registration requires a valid email address and password creation.

3.3. Adding a child's device requires:

• Consent to the processing of the child's personal data
• Consent to the collection of the child's location data
• Providing the child's name and selecting an age group
• Pairing the device via QR code or PIN

4. Application Features

4.1. The Application provides the following features:

• Location — displaying the child's position on the map in real time
• Safety zones — defining areas and receiving notifications when the child enters or leaves them
• Activity — screen time information and device activity
• Device status — battery level, connection status, WiFi mode
• Route history — browsing location history
• Notifications — alerts about important events (low battery, zone exit)

4.2. Location accuracy depends on GPS signal availability, internet connectivity, and environmental conditions. The Application does not guarantee 100% location accuracy.

5. Payments and Subscription

5.1. The Application offers the free Free plan and the paid Standard and Premium plans. Each plan gives access to the features marked for it in the Price List. Features available in the Free plan are also available in the paid plans.

5.2. Paid plan prices depend on the family's country and are shown in the Price List. Families from Poland pay in Polish zloty, and families from the Czech Republic in Czech koruna (Kč). In the other countries where we sell (Lithuania, Estonia), the Polish prices apply, in Polish zloty; conversion into the currency of the User's account is made by the User's bank or card issuer at its own rate. If at the time of purchase we cannot accept payment in the currency of the family's country, we charge the Polish price in Polish zloty – we say so before the order is placed.

5.3. Payments are processed via:

• PayU S.A. — payment cards, bank transfers, BLIK (BLIK only for payments in Polish zloty)
• Revolut — card payments, Google Pay
• Google Play — in-app purchase on Android
• App Store — in-app purchase on iPhone

Available methods depend on the family's country and are shown before the order is placed. PayU payments are available only in Poland.

5.4. New users may take advantage of a 30-day free trial of the Premium plan. After the trial period ends, the account automatically reverts to the Free plan unless the user purchases a subscription. The trial does not require card details and does not turn into a paid subscription on its own.

5.5. A subscription paid via PayU or Revolut covers one billing period (a month or a year) and does not renew automatically – we do not collect further payments without the User's action. To extend access, the User pays for the next period themselves. Before the paid period ends, we send a reminder by email. Such a subscription does not need to be cancelled – it expires at the end of the paid period.

5.6. A subscription purchased in Google Play or the App Store renews automatically under the rules of that store. It can be cancelled only in the store (Google Play → Payments & subscriptions → Subscriptions; iPhone → Settings → your name → Subscriptions), at the latest before the end of the current period. After cancellation, paid features remain active until the end of the paid billing period.

5.7. Prices include VAT. The price, currency and billing period shown before the order is placed are binding. For purchases in Google Play or the App Store, the price and currency are set and shown by the store.

5.8. Payments are handled by the operators listed in section 5.3. DevOps Jakub Pazdyga does not receive or store users' payment card or bank account data — it is entered directly with the payment operator.

5.9. If the next period is not paid after the paid period ends, the account moves to the Free plan. The account and the family's data remain; the paid plan's features stop being available, and data is kept for the periods set for the Free plan, described in the Privacy Policy (for example, raw location history is kept for a shorter time in the Free plan than in the paid plans). Paying for a plan restores access to its features; data deleted or moved to the archive while the family was on the Free plan is not restored.

6. Order Fulfillment

6.1. Subscription activation occurs immediately after the payment is confirmed by the payment operator (PayU, Revolut, Google Play or App Store).

6.2. After completing the payment, the user is redirected to a confirmation page within the Application showing the transaction status.

6.3. Access to the paid plan's features is activated within seconds of payment confirmation by the processor.

6.4. In the event of a payment failure, the user is notified on the confirmation page and may retry the payment.

7. Right of Withdrawal

7.1. In accordance with Article 27 of the Polish Consumer Rights Act of 30 May 2014, a User who is a consumer has the right to withdraw from the contract within 14 days of its conclusion without stating a reason.

7.2. The Standard and Premium plans are a service provided for the paid period (a month or a year), not digital content. A plan works immediately after purchase. When purchasing through the michal.kids website, the User may – but does not have to – request that the service begin before the withdrawal period expires (Article 21(2) of the Consumer Rights Act). The User does so by ticking a box at checkout in which they ask for the plan to start immediately and acknowledge that they will lose the right of withdrawal once the service has been fully performed (the "request"). Not making the request does not affect the purchase or how the plan works. No request is made for purchases in Google Play. A plan bought in the App Store is sold by Apple – withdrawal and the refund are claimed from Apple (withdrawal information, section 7.4); section 7.3 applies to all other purchases.

7.3. The right of withdrawal may be exercised within the 14-day period under section 7.1; starting the service at the User's request does not shorten that period. The right of withdrawal expires earlier only if the service has been fully performed before that period ends (Article 38(1)(1)), provided the User requested that it begin and acknowledged the loss of the right. The Service Provider confirms the wording of the request, with its date and time, in the purchase confirmation email.

If the User withdraws within that period:

• after making the request – the User pays only for the days on which the plan was active before the day the withdrawal statement was sent (Article 35 of the Consumer Rights Act); the Service Provider refunds the rest. The calculation method, with an example, is set out in the withdrawal information (section 7.4);
• without the request (including a purchase in Google Play; automatic renewal of a subscription is not a new purchase) – the Service Provider refunds the full amount, including for the days on which the plan was active (Article 36 of the Consumer Rights Act).

If the Service Provider did not inform the User of the right of withdrawal (Article 12(1)(9) of the Consumer Rights Act), the User bears no costs for the service provided until withdrawal (Article 36), and the withdrawal period is extended under Article 29 of that Act.

7.4. Withdrawal information, how the amount for the days is calculated, and the model withdrawal form: michal.kids/odstapienie?lang=en. The model form is optional – a clear statement such as "I withdraw from the contract" is enough. The Service Provider's contact details for withdrawal:

• Email: support@michal.kids
• Postal address: DevOps Jakub Pazdyga, ul. Powstancow Slaskich 57a, 44-361 Syrynia, Poland
• Phone: +48 882 523 915 (to have proof of the date, it is better to send the statement by email or post)

7.5. Refund of payment is made within 14 days of receiving the withdrawal statement, using the same payment method used by the consumer:

• PayU and Revolut — we order the refund with the payment operator to the card or account the payment came from (a BLIK refund goes to the bank account linked to BLIK). How long it takes for the refund to be credited after we order it depends on the operator and the bank.
• Google Play — we order the refund in Google Play, or the User may request it directly in Google Play.
• App Store — refunds of App Store purchases are handled only by Apple; the request is made at reportaproblem.apple.com. If you write to support@michal.kids, we will help you submit it.

8. Complaints

8.1. Complaints regarding the Application's operation or payments may be submitted via:

• Email: support@michal.kids
• Phone: +48 882 523 915 (Monday–Friday, 9:00–17:00 CET)
• Postal address: DevOps Jakub Pazdyga, ul. Powstancow Slaskich 57a, 44-361 Syrynia, Poland

8.2. A complaint should include: a description of the problem, the user's contact details, and the desired resolution.

8.3. A response to the complaint will be provided within 14 calendar days of its receipt.

9. School Mode and Bedtime Mode

9.1. School Mode and Bedtime Mode limit distractions on the child's phone during hours set by the Parent/Guardian. They do not fully lock the device. On iPhone – once Screen Time permission is granted – other apps are covered by a system shield, while MichalKids and the system Phone and Messages apps remain available. On Android, the Application shows a full-screen mode screen that makes other apps harder, but not impossible, to use.

9.2. The SOS function remains available during the mode.

9.3. The Parent/Guardian is responsible for configuring the schedules and may end the mode early using the PIN code on the child's phone.

9.4. MichalKids is not liable for consequences arising from incorrect schedule configuration.

10. Distribution and Updates

10.1. The Application is available in Google Play (Android) and the App Store (iPhone). The app for the child's Windows computer is downloaded from the parent panel and updates automatically.

10.2. The User is responsible for regularly updating the Application on the phone to the latest version.

11. Referral Program

11.1. MichalKids may introduce a referral program in the future. Its full terms — including any benefits for referrers, participation conditions and how rewards are granted — will be announced in the Application and in separate terms when the program launches.

11.2. Until the program launches, MichalKids offers and accrues no referral rewards. Inviting a friend to use the Application carries no reward promise.

11.3. Exception – beta program. For people who received the message “Welcome to the MichalKids beta” from MichalKids, we keep the promises made in it: (a) 3 months of the Premium plan at no charge – this period requires no card and does not turn into a paid subscription on its own; (b) 10% off the first annual plan, provided as a refund of 10% of the price paid within 14 days of purchase; (c) one month of the Premium plan at no charge for each tester who joined the beta program through that person’s referral link. To claim, write to support@michal.kids from the address the message was sent to.

12. User Obligations

12.1. The User agrees to:

• Use the Application in accordance with its intended purpose
• Provide accurate information during registration
• Protect login credentials from third-party access
• Obtain the child's consent (as appropriate to their age and maturity) for the use of location services
• Not use the Application for illegal purposes
• Not interfere with the operation of the Application or server infrastructure

12.2. The Parent/Guardian bears full responsibility for how data obtained through the Application is used.

13. Personal Data Protection

13.1. Detailed information about personal data processing can be found in the Privacy Policy.

13.2. Personal data is processed in accordance with the GDPR on the legal bases set out in the Privacy Policy. Using the Application does not by itself replace consent where consent is required.

13.3. Children's location data is specially protected and accessible only to authorized family members.

14. Limitation of Liability

14.1. The Application is a tool to support childcare and does not replace direct parental supervision.

14.2. We are not liable for:

• Location inaccuracies caused by technical conditions
• Service interruptions due to maintenance or outages
• Actions of third parties compromising the User's account security
• Damages resulting from improper use of the Application
• Data loss caused by force majeure events

14.3. Maximum liability is limited to the amount of fees paid by the User for the subscription.

14.4. The limitations and exclusions of liability in sections 14.2 and 14.3 do not apply to the extent that the law does not allow liability to be limited or excluded, in particular towards consumers.

15. Intellectual Property

15.1. The Application, its source code, graphics, logo, and other elements are protected by copyright law.

15.2. The User receives a free, limited license to use the Application in accordance with its intended purpose.

15.3. Copying, modifying, decompiling, or distributing the Application without written consent is prohibited.

16. Contract Termination

16.1. The User may request deletion of their account at any time (the methods are described in section 10 of the Privacy Policy). Account deletion results in:

• Deletion of the User's data to the extent and within the periods described in the Privacy Policy
• Disconnection of all paired devices
• Loss of access to location history and statistics
• Loss of access to the paid subscription period (no refund for the unused period, subject to section 7)

16.2. Deleting the account does not cancel a subscription purchased in Google Play or the App Store – it must be cancelled in the store (section 5.6).

16.3. We reserve the right to suspend or delete a User's account in the event of a violation of these Terms of Service.

17. Amendments to the Terms

17.1. We reserve the right to amend these Terms of Service.

17.2. Users will be notified of material changes with 14 days' advance notice via the Application or email.

17.3. Continued use of the Application after the changes take effect constitutes acceptance of the updated Terms of Service.

17.4. The new version of the Terms is available at michal.kids/terms from the day the change is announced. Previous versions remain available at the same address (link "Previous version").

17.5. A User who does not accept the changes may terminate the contract before they take effect by deleting their account (section 16).

18. Final Provisions

18.1. These Terms of Service are governed by Polish law. This choice of law does not deprive a consumer of the protection afforded by the mandatory provisions of the law of the country of their habitual residence.

18.2. Disputes are resolved by the court having jurisdiction under generally applicable rules. A consumer may also bring proceedings before the court of their place of residence.

18.3. If any provision of these Terms is found to be invalid, the remaining provisions shall remain in force.

18.4. These Terms are available in Polish, Czech and English. For consumers in the Czech Republic the Czech version is binding; in all other cases the Polish version is binding and the English version is provided for information.

19. Contact

If you have any questions regarding these Terms of Service, please contact us:

DevOps Jakub Pazdyga ul. Powstancow Slaskich 57a, 44-361 Syrynia, Poland Email: support@michal.kids Phone: +48 882 523 915 Website: https://michal.kids