In situations where life or health is at risk, a swift response is crucial, which is why it's important to teach children from an early age how to use the emergency number 112. This number is central across the entire European Union, including Poland, and allows connection with the appropriate emergency services. In this article, we'll suggest how to simply educate your child on when and how to properly call 112.
First and foremost, children should understand that the number 112 is only for reporting serious situations that threaten life, health, or safety. It's important they know to remain calm and act quickly but wisely.
To ensure effective learning, you may use a simulation of a conversation with a 112 operator. The child should learn to convey information clearly and concisely, such as what happened, where it is, and how many people are involved in the threat. Simple scenarios like "Dad fainted in the kitchen, and only Grandma and I are at home." can be used for this purpose.

Discussions about when not to call 112 are also crucial. Explain that this number should not be used for less serious reports, such as a power outage, a lost toy, or the desire to chat. Using the emergency number for improper purposes is not only irresponsible but also prohibited by law (Dz.U. 2012 poz. 1041).
It's also worth ensuring that the child can identify situations requiring intervention. This can include illness, accidents, fires, but also social situations such as the threat of domestic violence. Here, it's essential to develop empathy and the ability to assess situations.
If a child learns the rules of using number 112 at an early age, they will be better prepared for future crisis situations. Conversations on this topic should take place in an atmosphere of trust and calm, with any misunderstandings clarified promptly.

Let's remember that children's safety is also our shared responsibility. Responsible use of the number 112 can be combined with teaching other safety rules, such as during the journey to school, cycling, or interacting with strangers.
We encourage the use of specialised educational materials or workshops that can aid in acquiring this knowledge. If needed, help and support can be obtained by calling numbers like 116 111 - the children and youth helpline.
Sources
- European emergency number 112, access 2023. http://ec.europa.eu/112
- Dziennik Ustaw 2012 poz. 1041, Act of 4th April 2012 on the Emergency Notification System. https://isap.sejm.gov.pl/isap.nsf/DocDetails.xsp?id=WDU20120001041