MichalKids Terms of Service

Last updated: September 27, 2026

1. General Provisions

1.1. These Terms of Service govern the use of the MichalKids application ("Application", "Service"), available on Android and iOS (iPhone) phones and tablets, on Windows computers (child app) and via a web browser.

1.2. Service Provider: DevOps Jakub Pazdyga, ul. Powstancow Slaskich 57a, 44-361 Syrynia, Poland, Tax ID (NIP): 2220682818, REGON: 241415540.

1.3. By using the Application, the user accepts these Terms of Service in full.

1.4. The Application is intended for families and serves to ensure children's safety by their parents or legal guardians.

2. Definitions

• User — a natural person using the Application
• Parent/Guardian — an adult with parental rights or guardianship over a child
• Child — a minor whose device is under the care of a Parent/Guardian
• Family — a group of Users linked within a single family account
• Device — a phone or tablet with the Application installed
• Safety Zone (Geofence) — a defined geographical area covered by the Application
• Subscription — a paid plan (Standard or Premium) providing access to extended Application features

3. Terms of Use

3.1. To use the Application, the following is required:

• A device running Android 8.0 or later, iOS 17 or later, or a computer running Windows 10 or 11 (child app); the parent panel also works in a web browser
• An active internet connection (WiFi or mobile data)
• Enabled GPS location services
• Consent to the required application permissions

3.2. Parent account registration requires a valid email address and password creation.

3.3. Adding a child's device requires:

• Consent to the processing of the child's personal data
• Consent to the collection of the child's location data
• Providing the child's name and selecting an age group
• Pairing the device via QR code or PIN

4. Application Features

4.1. The Application provides the following features:

• Location — displaying the child's position on the map in real time
• Safety zones — defining areas and receiving notifications when the child enters or leaves them
• Activity — screen time information and device activity
• Device status — battery level, connection status, WiFi mode
• Route history — browsing location history
• Notifications — alerts about important events (low battery, zone exit)

4.2. Location accuracy depends on GPS signal availability, internet connectivity, and environmental conditions. The Application does not guarantee 100% location accuracy.

5. Payments and Subscription

5.1. The Application offers three plans: Free (with basic features), Standard (paid, with extended access to features), and Premium (paid, with full access to all features).

5.2. Paid plan prices:

• Standard — monthly subscription: PLN 14.99/month; annual: PLN 129.99/year
• Premium — monthly subscription: PLN 29.99/month; annual: PLN 249.99/year

5.3. Payments are processed via:

• PayU S.A. — payment cards, bank transfers, BLIK (BLIK only for payments in PLN)
• Revolut — card payments, Google Pay
• Google Play — in-app purchase on Android
• App Store — in-app purchase on iPhone

Available methods depend on the family's country and are shown before the order is placed. PayU payments are available only in Poland.

5.4. New users may take advantage of a 30-day free trial of the Premium plan. After the trial period ends, the account automatically reverts to the Free plan unless the user purchases a subscription.

5.5. A subscription paid via PayU or Revolut covers one billing period (a month or a year) and does not renew automatically – we do not collect further payments without the User's action. To extend access, the next period must be paid.

5.6. A subscription purchased in Google Play or the App Store renews automatically under the rules of that store. It can be cancelled only in the store (Google Play → Payments & subscriptions → Subscriptions; iPhone → Settings → your name → Subscriptions), at the latest before the end of the current period. After cancellation, paid features remain active until the end of the paid billing period.

5.7. The prices in section 5.2 are in Polish zloty (PLN) and include VAT. For families outside Poland, the price, currency and VAT information are shown before the order is placed.

5.8. Payments are handled by the operators listed in section 5.3. DevOps Jakub Pazdyga does not receive or store users' payment card or bank account data — it is entered directly with the payment operator.

5.9. After the paid period ends, the User receives up to 3 email reminders over 3 days. If the next period is not paid, the account is automatically moved to the Free plan, and any granted promotions will be permanently and irrevocably revoked.

6. Order Fulfillment

6.1. Subscription activation occurs immediately after the payment is confirmed by the payment operator (PayU, Revolut, Google Play or App Store).

6.2. After completing the payment, the user is redirected to a confirmation page within the Application showing the transaction status.

6.3. Access to Premium features is activated within seconds of payment confirmation by the processor.

6.4. In the event of a payment failure, the user is notified on the confirmation page and may retry the payment.

7. Right of Withdrawal

7.1. In accordance with Article 27 of the Polish Consumer Rights Act of 30 May 2014, a User who is a consumer has the right to withdraw from the contract within 14 days of its conclusion without stating a reason.

7.2. Pursuant to Article 38(13) of the Consumer Rights Act, the right of withdrawal does not apply to contracts for the supply of digital content not recorded on a tangible medium, if the performance has begun with the consumer's express and prior consent and after the consumer has been informed of the loss of the right of withdrawal.

7.3. Before making a payment, the user is asked to consent to the immediate commencement of the digital service, which constitutes a waiver of the right of withdrawal pursuant to Article 38(13).

7.4. If the user has not waived the right of withdrawal, the withdrawal statement should be sent to:

• Email: support@michal.kids
• Postal address: DevOps Jakub Pazdyga, ul. Powstancow Slaskich 57a, 44-361 Syrynia, Poland

7.5. Refund of payment is made within 14 days of receiving the withdrawal statement, using the same payment method used by the consumer.

8. Complaints

8.1. Complaints regarding the Application's operation or payments may be submitted via:

• Email: support@michal.kids
• Phone: +48 882 523 915 (Monday–Friday, 9:00–17:00 CET)
• Postal address: DevOps Jakub Pazdyga, ul. Powstancow Slaskich 57a, 44-361 Syrynia, Poland

8.2. A complaint should include: a description of the problem, the user's contact details, and the desired resolution.

8.3. A response to the complaint will be provided within 14 calendar days of its receipt.

9. School Mode and Bedtime Mode

9.1. School Mode and Bedtime Mode limit distractions on the child's phone during hours set by the Parent/Guardian. They do not fully lock the device. On iPhone – once Screen Time permission is granted – other apps are covered by a system shield, while MichalKids and the system Phone and Messages apps remain available. On Android, the Application shows a full-screen mode screen that makes other apps harder, but not impossible, to use.

9.2. The SOS function remains available during the mode.

9.3. The Parent/Guardian is responsible for configuring the schedules and may end the mode early using the PIN code on the child's phone.

9.4. MichalKids is not liable for consequences arising from incorrect schedule configuration.

10. Distribution and Updates

10.1. The Application is available in Google Play (Android) and the App Store (iPhone). The app for the child's Windows computer is downloaded from the parent panel and updates automatically.

10.2. The User is responsible for regularly updating the Application on the phone to the latest version.

11. Referral Program

11.1. MichalKids may introduce a referral program in the future. Its full terms — including any benefits for referrers, participation conditions and how rewards are granted — will be announced in the Application and in separate terms when the program launches.

11.2. Until the program launches, MichalKids offers and accrues no referral rewards. Inviting a friend to use the Application carries no reward promise.

12. User Obligations

12.1. The User agrees to:

• Use the Application in accordance with its intended purpose
• Provide accurate information during registration
• Protect login credentials from third-party access
• Obtain the child's consent (as appropriate to their age and maturity) for the use of location services
• Not use the Application for illegal purposes
• Not interfere with the operation of the Application or server infrastructure

12.2. The Parent/Guardian bears full responsibility for how data obtained through the Application is used.

13. Personal Data Protection

13.1. Detailed information about personal data processing can be found in the Privacy Policy.

13.2. Personal data is processed in accordance with the GDPR on the legal bases set out in the Privacy Policy. Using the Application does not by itself replace consent where consent is required.

13.3. Children's location data is specially protected and accessible only to authorized family members.

14. Limitation of Liability

14.1. The Application is a tool to support childcare and does not replace direct parental supervision.

14.2. We are not liable for:

• Location inaccuracies caused by technical conditions
• Service interruptions due to maintenance or outages
• Actions of third parties compromising the User's account security
• Damages resulting from improper use of the Application
• Data loss caused by force majeure events

14.3. Maximum liability is limited to the amount of fees paid by the User for the subscription.

14.4. The limitations and exclusions of liability in sections 14.2 and 14.3 do not apply to the extent that the law does not allow liability to be limited or excluded, in particular towards consumers.

15. Intellectual Property

15.1. The Application, its source code, graphics, logo, and other elements are protected by copyright law.

15.2. The User receives a free, limited license to use the Application in accordance with its intended purpose.

15.3. Copying, modifying, decompiling, or distributing the Application without written consent is prohibited.

16. Contract Termination

16.1. The User may request deletion of their account at any time (the methods are described in section 10 of the Privacy Policy). Account deletion results in:

• Deletion of the User's data to the extent and within the periods described in the Privacy Policy
• Disconnection of all paired devices
• Loss of access to location history and statistics
• Loss of access to the paid subscription period (no refund for the unused period, subject to section 7)

16.2. Deleting the account does not cancel a subscription purchased in Google Play or the App Store – it must be cancelled in the store (section 5.6).

16.3. We reserve the right to suspend or delete a User's account in the event of a violation of these Terms of Service.

17. Amendments to the Terms

17.1. We reserve the right to amend these Terms of Service.

17.2. Users will be notified of material changes with 14 days' advance notice via the Application or email.

17.3. Continued use of the Application after the changes take effect constitutes acceptance of the updated Terms of Service.

18. Final Provisions

18.1. These Terms of Service are governed by Polish law. This choice of law does not deprive a consumer of the protection afforded by the mandatory provisions of the law of the country of their habitual residence.

18.2. Disputes are resolved by the court having jurisdiction under generally applicable rules. A consumer may also bring proceedings before the court of their place of residence.

18.3. If any provision of these Terms is found to be invalid, the remaining provisions shall remain in force.

19. Contact

If you have any questions regarding these Terms of Service, please contact us:

DevOps Jakub Pazdyga ul. Powstancow Slaskich 57a, 44-361 Syrynia, Poland Email: support@michal.kids Phone: +48 882 523 915 Website: https://michal.kids